YOUR PERSONAL DATA AND HOW WE USE IT

We collect, use and store your personal data to ensure we can provide you with a range of services and offer you a personalised experience both online and in our stores. This may take place on our website or through other means. We will always treat your personal data as confidential and will only collect, use and store it in accordance with this Privacy Policy.

COLLECTION OF YOUR PERSONAL DATA

We collect different levels of personal data from you, both on our website and in our physical stores:

  • If you are not a registered user, you will browse our website as a guest. We will not collect or use any personal data from you, although you may not be able to access all of the services and features available to registered users.

  • You will need to provide certain personal details when registering on our website (such as your name and contact information) in order to access a range of features and services we provide to registered users, such as email updates, responses to your enquiries and priority access to our limited edition items.

  • You can only place an order with us as a registered user of our website. In both cases, we collect only the information necessary to fulfil the relevant order (such as your name, contact details and payment/credit card details).

  • You may wish to review or update the personal data we hold about you. You can do this by contacting our customer service team or by editing your customer profile in your registered account.

USE OF YOUR PERSONAL DATA

We use the personal data you provide to us for the following purposes:

  • To deliver our services to you. This includes responding to your enquiries, providing product recommendations on our website, maintaining your shopping cart, reviewing your requests for any of our services, and fulfilling orders you place with us (including payment security checks and verification).

  • To provide you with marketing communications, as we may occasionally update you on our latest products and news via email, post and telephone.

DISCLOSURE OF YOUR INFORMATION

Your personal data will be treated as confidential, except that we may disclose it to the following parties:

  • Any financial institutions, credit card companies, or debt collection agencies where necessary to establish and support payment made by you.

  • Any parties where such disclosure is required by legal or contractual obligations, or as required by law.

This Privacy Policy does not apply to websites maintained by third parties. Please read the privacy policies of such third parties before submitting your personal data to them (whether via our website or otherwise). We are not responsible or liable for any use or misuse of your personal data by such third parties.

CONTACTING US

If you have any questions or feedback about our Privacy Policy, please do not hesitate to get in touch with us.